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  1. Status der Funktionstasten werden nicht angezeigt. Somit sind die Funktionstasten relativ nutzlos, ohne Status konnten Funktionen bereits mit Zifferntasten ausgeführt werden. Andere Hersteller haben schon lange Statusanzeigen in den Apps für Funktionen.

    Viele Kunden fragen uns nach dieser Funktion!

    Statuses of the quick functions are not displayed. Thus, the function keys are relatively useless, without status, functions could already be executed with number keys. Other manufacturers have had status displays in the apps for functions for a long time. Many customers have asked us about it!

    37 votes

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    0 comments  ·  Mitel One  ·  Admin →
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  2. Kontakte welche im Kommunikationsserver über Kurzwahltelefonbuch, Privates Telefonbuch, OIP-Kontakte und Metadirectorydaten ersichtlich sind müssen alle auch auf dem Mobile- Webapp bei Anruf vom Kunden ersichtlich sein und im App Telefonbuch gesucht und ausgewählt werden können.

    37 votes

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    4 comments  ·  Mitel One  ·  Admin →
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  3. Bei eingehenden Anrufen über einen Sammelanschluss (SAS) soll in der Mitel One App der Name des Sammelanschlusses angezeigt werden, damit der Angerufene unterscheiden kann welche Durchwahlnummer der Anrufer gewählt hat. Alternativ könnte auch der Name des ARV angezeigt werden, falls das einfacher zu programmieren wäre. Vielen Dank.

    33 votes

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    0 comments  ·  Mitel One  ·  Admin →
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  4. Audiodevice für Headset und Rufausgabe sollte deviniert werden können. Das Gerät für die Rufausgabe soll unabhängig vom Sprachdevice einstellbar sein. Nach Möglichkeit eine Auswahl für den Klingelton.

    29 votes

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    2 comments  ·  Mitel One  ·  Admin →
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  5. Incorporate a softphone in ignite, customers dont like the micollab and ignite pairing

    29 votes

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     ·  1 comment  ·  MiCC Business  ·  Admin →
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  6. Would be nice to have a integrated tool in the cloudlink gateway or a external network analyse tool to check if all the required ports and domains are open and accesable from the cloudlink gateway.

    Just to have a fast view if the custommers network is the root cause of some problems.

    for example a sort of a kind Teleworker Network analyser tool we know for the MBG

    27 votes

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    0 comments  ·  Mitel One  ·  Admin →
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  7. Make it possible for Mitel 400 admins to change the 'on hold tone' into our customers own waiting music for callers who are being transfered between internal Mitel One users, instead of the Mitel One standard transfer tone which cannot be changed at the moment.

    23 votes

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    0 comments  ·  Mitel One  ·  Admin →
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  8. Durch die VPN Anbindung ist der 2380ip für Kunden immer noch sehr interessant und auch durch die Stabilität.
    Viele Kunden finden aber das alte Design für nicht mehr Zeitgemäß. MOWO MOMA ist keine Alternative weil z.B. ACD Funktionen nicht funktionieren.

    23 votes

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    0 comments  ·  Mitel One  ·  Admin →
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  9. In der mobilen Mitel One App lassen sich entgegen der MOMA App keine Funktionstasten anlegen.

    22 votes

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    0 comments  ·  Mitel One  ·  Admin →
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  10. Es müssen auch in der APP auf dem Mobil neue VoiceMail Nachrichten zu sehen sein! Und am besten auch direkt abhörbar sein.

    21 votes

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    0 comments  ·  Mitel One  ·  Admin →
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  11. Es wäre toll, wenn man eine Rufnummer aus einem Dokument, oder ähnlichem mit markieren und Tastenbefehl wieder wählen könnte.

    21 votes

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    0 comments  ·  Mitel One  ·  Admin →
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  12. In der Mitel One App auf dem Smartphone (Android und IOS) soll es möglich sein den Klingelton anzupassen, damit ein anderer Klingelton wie in der normalen Telefon-App verwendet werden kann.

    20 votes

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    0 comments  ·  Mitel One  ·  Admin →
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  13. ARV Namen bei ankommenden Anruf im App oder Web anzeigen, es gibt Kunden die für mehrere Firmen Anrufe annehmen, wenn der ARV Name angezeigt wird wissen sie wie sie den Anruf beantworten müssen, Firma A oder Firma B

    18 votes

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    0 comments  ·  Mitel One  ·  Admin →
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  14. We ended up with a scenario where we had to restrict the MiVB access for the customer's in house telephony engineers. This is fine, setup the security profile in MiVB and restrict the forms they have read/write access to.

    However. These same engineers have admin access to the MiCollab's, which are connected to the MiVB's in order to be able to provision users, setup voicemails etc...

    The problem lies in the ability for them to log into MiCollab and then go to Network Elements and click on 'Connect to MiVB System' - which then uses the un/pw which is stored…

    17 votes

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     ·  1 comment  ·  Other  ·  Admin →
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  15. Request for "Martello Performance Analytics" (virtual OVA) to include guest properties so that VMware customization on first boot can be used. The guest properties would include options such as listed below. This would allow for ease of probe setup and the ability to create scripts to further automate the Mitel deployment process.

    Hostname:
    IP Address:
    Subnet Mask:
    Gateway:
    DNS1:
    DNS2:
    MPA Server FQDN (for purpose of activation):
    MPA Activation Code:

    17 votes

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    0 comments  ·  Other  ·  Admin →
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  16. Develop the SIP or MiNET firmware for the Mitel 6940 to allow for video calling. The display of the 6940 is a decent resolution color display that would be a great platform for video calls. Many hotels and other business would love this feature for integration with 3rd party video phones located in vestibules.

    17 votes

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    1 comment  ·  Other  ·  Admin →
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  17. Immerhin wurde es nach so langer Zeit geschafft vordefinierte Funktionstasten zu implementieren. Leider nur in der Web-Anwendung, nicht umfangreich genug und am schlimmsten, nicht wirklich zu Ende (richtig) programmiert.
    Bei manchen Tasten, wie z.B. Persönliche Anruflenkung oder Schaltgruppen fehlt die zweite Ebene fürs deaktivieren der Funktion.
    Was immer noch fehlt, ist bei allen eine Statusanzeige an der auf einem Blick erkannt wird ob eine Funktion aktiviert oder deaktiviert ist.

    16 votes

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    0 comments  ·  Mitel One  ·  Admin →
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  18. Kunden haben schon das Bedürfnis Outlook-Kontakte im Mitel One integrieren zu können.

    15 votes

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    0 comments  ·  Mitel One  ·  Admin →
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  19. Unfortunately, v10 of the Mitel software has not improved accessibility and in many ways has made it worse. In particular:

    No support for Windows High DPI mode (use of older Java runtimes?)
    Very small fonts that cannot be adjusted – although ZoomText does a good job of scaling these, it works much better if the font is slightly larger to start with
    Lack of contrast – the new “flat” look has removed some of the higher contrast elements, such as highlighted entries in the Phone Book search are now pale blue
    All the icons are wireframe blue/grey (somewhat mitigated by…

    14 votes

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    1 comment  ·  Other  ·  Admin →
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  20. At present, you only receive presence updates for a MiVB ‘Generic SIP Device’ when:

    1) a call is made (busy)
    2) a call is received (busy)
    3) when a call is dropped (available)
    4) when the device is signed into the SIP extension (available).

    There is no presence update when the device is signed out. This is confirmed 'design intent' by Mitel. That means in the last presence update is 'Available', the device will remain available via API, even after signing out.

    Please add SIP de-registration/out of service events to the CloudLink Notifications/Presence API so that SIP device presence can…

    14 votes

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    0 comments  ·  Other  ·  Admin →
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