138 results found
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Ring Group shared Voicemail in MiCollab
Why don't Ring Groups have the ability to share and view group mailbox in the MiCollab client like you can with personal mailboxes? We are migrating from Mitel Connect and this feature is/was heavily used. It creates a a large impact in our environment to not have a better voicemail option for Ring Groups.
-Ring Groups with many members don't have a way to manage a mailbox between several users.
-It also does not make sense that they would need to call into voicemail when there is an app that could show the voicemails for their Ring Groups.14 votes -
CloudLink - MiVB - Send Busy/Out of Service Event on SIP De-Registration
At present, you only receive presence updates for a MiVB ‘Generic SIP Device’ when:
1) a call is made (busy)
2) a call is received (busy)
3) when a call is dropped (available)
4) when the device is signed into the SIP extension (available).There is no presence update when the device is signed out. This is confirmed 'design intent' by Mitel. That means in the last presence update is 'Available', the device will remain available via API, even after signing out.
Please add SIP de-registration/out of service events to the CloudLink Notifications/Presence API so that SIP device presence can…
14 votes -
Mitel One Web App, geleichzeitige Namen und Nummer Anzeige
Wenn ein Anruf rein kommt, bei dem der Name migeschickt wird, kann man keine Nummer sehen. Gut wäre wenn man im Mitel One Web App Anzeigefeld den Namen und die Nummer gleichzeitig sehen kann. Gut für eine Telefonisitin wenn sie sich die Nummer notieren muss.
14 votes -
EHS Annahme
Call-Handling (annehmen, auflegen) über EHS Funktion am Headset
13 votes -
Tastenkonfiguration von freien Nummern wie PISN oder freie externe Telefonnummer im Mobile-App
Freie Nummerntasten sind im Mobile App nicht konfigurierbar sondern nur über das Web-App. Im Mobile-App sollten auch freie Nummerntasten konfiguriert werden können und nicht nur aus den persönlichen Kontakten.
13 votes -
allow continued voting even when idea has been flagged as no plan
seems like as soon as someone at mitel decides an idea isnt going to happen quickly the entry is then blocked from further votes.
This portal is still new and i suspect that there arent that many end users that have been advised that it exists.
fair enough that there is no current plan , but what if it had 1000 votes . would that change things ?
shutting it down prevents more people adding votes .
if this portal is not for the long term development then whats the point?
13 votesSubmitted merged with Under Review
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Telefonnotizen
Kunden haben den Wunsch angebracht in Mitel One Telefonnotizen erstellen zu können. Pro Anruf ein separates Pop-Up, welches Notizen zum momentanen Gespräch ermöglichen.
11 votes -
App funktioniert nicht mit Multi-Sim
Bei Nutzung von zwei SIM Karten im Iphone kommen keine RTP Daten zustande. Anruf wird nur signalisiert.
Datenverkehr ist in den Einstellungen auf eine SIM Karte eingestellt. Keine Verbesserung.
App nur im Wlan nutzbar.
10 votes -
Adding a caller to (outlook) contacts out of the calling list
It would be great to add a caller to outlook contacts out of the callings list where we see just a number.
10 votes -
Weiterverbinden von frei Programmierten Nummerntasten wie externe Nummer, Kurzwahlnummerntaste oder PISN Rufnummertaste muss möglich sein
Wenn Frei Nummerntasten z.B. PISN oder externe Rufnummern auf dem App als Taste gespeichert wird, kann auf diese nicht weitervebunden werden (Die Tasten werden ausgeblendet). Wem um Himmelswillen fällt es ein, diese Tasten auszublenden?
Man kann zwar weiterverbinden mit der PISN Nummer zu wählen, ist jedoch am Ziel vorbei für Userfreundliche Benutzung.
Ausserdem kommt je nach Smartphone der grüne Balken über der Tastatur, so dass eigentlich gar nicht alle Ziffern gewählt werden können.
Ganz ehrlich. Man hat es einmal mehr geschafft, das ganze zu verschlimmbessern. Mitel Office hatte man schon bald soweit dass man es zum Bedienen nutzen konnte bis…10 votes -
Screen sharing access control
Need to have option to take or give control while sharing the screen, which is very important while providing training or guiding some one in team
10 votes -
Chat messages show up in top
Recently sent or received chat messages should be queue up in top,
either customized setting option should be provided to do so or it should be set up as default
for ex: an SMS received in mobile will always show up in top, need to have similar facility10 votes -
Scheduled MSL reboot
Since Mitel doesn't recommend rebooting an MSL server using Linux cron job or shutdown -r <time> , please provide a way to do a scheduled reboot of an MSL server (MiCollab, MBG etc)
9 votes -
Option to create group more then 10+ members
As of now only 10 members group can be created in Mitel One, but need to have facility to add more members, as we have team of 13 members
9 votes -
CarPlay
Hallo Zusammen,
wie sieht es mit einer Integration in Apple CarPlay aus?
Andere Anbieter in diesem Bereich fangen an damit oder haben diese mittlerweile im Einsatz und ich würde es sehr begrüßen wie Mitel diese auch liefern würde.Stelle mich gerne im Apple Testflight zur Verfügung zum testen
8 votes -
Incoming call pop-up not going away
Now when I get an incoming call, a pop-up from chrome appears that states: "Incoming call".
However, this message remains even after I have not answered the call.
For example, it happens that I come back to my desk, think there is an incoming call because the pop-up window says so. But the notification concerned a call of 15 min ago.The pop-up should disappear when the call is no longer incoming.
8 votes -
License
Issue:
Extensions are not licensed on YSE (MiCC) when the customers create a new extensions and they have to manually check each extension on YSE.
FIX
->Can we add a licenses option to be automatically checked when creating a new extension.
->On MiCollab while creating a new extension can the Quick Add template have a Checkbox field to select the license option.8 votes -
Central Phone Book
An Application that creates from all Databases 1 central phone book which can be used for:
- MiCollab Client
- MiCC Web Ignite Client
- MiVB Console
- MiNet Phones
- Wireless handsets
- Manual entry of individual contacts
- ??
8 votes -
Direct Call facility
Need to have direct call facility, instead of raising a new meeting request every time when dialed up
8 votes -
MiCC Business, Single Agent Report to Show Voice, Email and OM Interaction Statistics
A single report to show how an agent has performed over time with voice, email, chat and OM interactions.
8 votes
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