165 results found
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MSL network backup feature
Provide additional option field to be able to set a non standard TCP port number
4 votes -
MiVoice Connect client does not open wide enough
Sometimes when you open the MiVoice Connect client (Build 214.100.1265.0), it opens with the Exchange login active and it does not open with the window wide enough to close that Exchange login. Yes, you can press tab 3 times and then press Enter to close it, but that is not acceptable for users to have to deal with. It creates trouble calls to the helpdesk. So it wastes time for the user and for IT. Please fix! Thanks!
4 votes -
Meeting capacity : lack of desktop sharing
we are not able to provide a remote sharing of our desktop to a remote party during a meeting with Mitel One or Meeting
4 votesSubmitted merged with Under Review
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The using of an API with the RCS server RQST00000991996
Customer would like to know if this is possible?
We have a management portal and our development team would like the ability to push MAC addresses to the the RCS server over API calls. This way once we enter the MAC address in our system, it's automatically pushed to RCS as well.
4 votesSubmitted merged with Under Review
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Workflow "size" graphs in YourSite Explorer.
When designing IVR Workflows or Subroutines, it is a best practice to ensure the resultant XAML file is no larger than 500KB. If it a XAML file is large, it puts undo pressure on system resources. YSE currently has no mechanism to show you the current size of the workflow/subroutine that you are building. In the Workflow.Mitel.io workflow builder, there is a "altimeter" gauge in the upper left corner that shows the current size of the workflow and the limit it can reach. An equivalent in YourSite Explorer when builing workflows or subroutines will allow workflow designers to stay within…
3 votes -
bmuller@vertical.com
Since Mitel is using Amazon Services to provide access to the Software download center: swdlgw.mitel.com
When the Mitel server reaches out to swdlgw.mitel.com it may be going to a number of different public IP addresses.
This creates an issue when you're configured in Server-Gateway mode and the WAN adapter is associated with a provided such as AT&T on a dedicated SIP trunk circuit that doesn't allow internet traffic.
The current solution is to Add an Additional Network Route which only supports IP addresses.
It's understood that Linux and Windows will allow you to add a route at the OS level.…3 votes -
sls
Bring back all the previous amc functionality to SLS
Why have you changed to something that has less functionality ?
SLS seems to be much more labour intensive when applying licenses
SLS doesn't seem to have any reporting abilities
SLS - when renewing SWAS , cant ignore old ARIDS in renewal
- we now have to either
decommission them
move them to a seperate company
or convert the user licenses to vouchers and lose the Base License3 votes -
cloudlink MiVB management
Make it possible to create and manage groups from Cloudlink.
It is now possible to place users in existing groups, but you have to do this from within the user.
If you have 40 users that you want to place in a group, you need to open the users one by one beforen you can place them in a group.3 votes -
change their password themselves
The users have to change their password themselves immediately after the upgrade MiCC, and the first time they can do it themselves.
But customer(s) would like to see that if they have forgotten their password themselves, they can change their password themselves through a self-service option.3 votes -
Complimentary Registration for Partners with MUG sign up
Complimentary Registration for Partners with MUG sign up
Not sure which category to list this, so Other it is!
After the most recent Mitel NEXT event where end users of the users group were invited again (Yay), i noticed that my partner didn't attend.
I started thinking, if feasable, wouldn't it be a great idea to offer the partner of an attending User Group member 1 comp registration to attend, in case this was the reason they weren't.
I would have liked my partner to be in attendance, if for no other reason than to discuss possibilities from the vendors…
3 votes -
Namensanzeige in der Wahlwiederholung wenn Kurzwahlnummer gewählt wird
Wird mit einem Telefonapparat eine Kurzwahlnummer z.B. 7105 direkt gewählt zeigt es zwar den Namen der gespeicherten Nummer im Display an, möchte man jedoch in der Wahlwiederholung diesen Namen wieder finden zeigt es nur die Kurzwahlnummer z.B. 7105 an und nicht mehr den Namen. Anscheinend wird auf Anfrage bei Mitel das Problem auch nicht gelöst. In letzter Zeit gibt es viele solche Probleme welche nicht mehr gelöst werden wollen von Mitel. Mitel möchte zwar nach wie vor dass man Mivo 400 System weiterhin verkauft, da ja anscheinend jedoch Mitel nicht gewollt ist Funktionen welche mal funktionert haben wieder zu lösen…
3 votes -
one
Aus einem Browser Click to call, Mitel One verwenden und nicht die Standard Telefonie-App.
3 votes -
Mitel One
Bonjour, un client utilise la fonction "Message" de Mitel et lorsqu'il communique un numéro au travers du Chat, le client aimerait pouvoir directement appeler en cliquant sur le numéro via le Chat (comme whatsapp ou autre application de message), bientôt possible j'espère ;-)
3 votes -
Suchfunktion während der Anrufweiterleitung muss vorhanden sein
Während eines "Anruf hinzufügen" funktioniert die Suchfunktion nur für die Suche von anderen Mitel One Usern. Dabei müsste dort die gleiche Möglichkeit wie in der normalen Telefonbuch Suchfunktion vorhanden sein.
3 votes -
Removing the visibility of Shared Secret
We have a governement department customer who during a rceent security audit, had it flagged that the Web Server Shared Secret keys are limmediately visible when you log in to the Server Manager in MSL.
They would like the ability for this to be hidden.
3 votes -
Entgangengene Anrufe anzeigen
Im WEB oder Installiert Version sollten Entgangene Anrufe im ICON Sichtbar gemacht werden, damit man nicht immer in die Applikation muss. Ähnlich wie dies im APP funktioniert.
3 votes -
Allow calling internal no. -118, -119 etc
Dear all,
customers have issues when trying to dial numbers such as 110, 112, 118, 119 from mitel one Android app.
Mitel App opens phone's native dial app but dors not dial the numbers directly.
Especially 118 and 119 are no emergency numbers, so behavior is not understandable.Thank you for enabling all those numbers
3 votes -
Mitel One Workgroups: multi-level administration access
For the moment all configuration has to be done by the technician. I’m convinced that customers will require the possibility to change things themselves afterwards. I’m thinking of the role of a USER (agent, teamleader, …). The routing part, opening hours, change the MOH, the definition of Away codes etc…. We don’t want a full access to the CloudLink Account Console of course! Idea is to give restricted rights to the users from the end customer
3 votes -
Action URL
Ich würde mir Wünschen das es eine Action URL Funktion geben würde. Damit könnte bei einem eingehenden Anruf die Rufnummer direkt an eine Kundendatenbank oder ein Web Telefonbuch (z.B. search.ch) übergeben werden.
3 votes -
ELIN and XML
Can we please get an update on this subject.
Thanks. That is the correct guide but there is no addition of ELIN.
Product model: 6800 series
Firmware version: 5.0
Serial number: allWhen a phone is configured to use LLDP to obtain an ELIN, the phone will use this value as the Caller Name when placing a call to an Emergency Services number. That is working fine.
It would be helpful for us if the ELIN was available in an XML variable so it could be communicated to scripts when softkeys are pressed. Perhaps as an example, the $$ELIN$$ variable…
3 votes
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