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‎End User Feedback

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‎End User Feedback

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148 results found

  1. Should be able to add a link at the start of the Chat Interface that links to our FAQ section. That way customers can find some answers themselves without even starting a chat.

    1 vote

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    0 comments  ·  MiCC Business  ·  Admin →
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  2. Im Mitel One Web Client hat man die Möglichkeit, seine Kontakte aus dem Microsoft365 Adressbuch zu verknüpfen. In den Apps für IOS / Android lassen sich die Kontakte nur aus der Kontake-App verknüpfen. Dies hat datenschutzrechlich große Nachteile (z.B. Nutzung von WhatsApp nicht mehr erlaubt).

    Ich würde mir wünschen, dass die Kontakte direkt von Mitel aus Microsoft365 verwendet werden, wie im Web-Client, die Kontoverknüpfung ist ja bereits möglich.

    1 vote

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    0 comments  ·  Mitel One  ·  Admin →
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  3. automatische Amtsholung oder zumindest bei ankommenden CLIP die 0 entfernen. Problem: eine automatische Amtsholung kann man zurzeit nur mit Hotline=0 simulieren. Wenn jedoch der Benutzer mit der Hotline von extern angerufen wird, funktioniert der Rückruf nicht, da eine 0 zuviel in der Anruferliste steht.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  4. Please allow us to purchase software assurance as a line item. It sure seems like a lot of work to get a quote when the price and item are always the same.

    1. Expired system $$
    2. Non Expired system $.

    Quick easy and no more waiting.
    thanks
    Larry

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  5. Avoir les touches de lignes ainsi que le touches de fonction!!

    L'interface n'est pas pratique. (Avoir quelque chose qui ressemble un téléphone éventuellement)

    1 vote

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    0 comments  ·  Mitel One  ·  Admin →
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  6. Det vore önskvärt om alla användare kan logga in/ur de svarsgrupper de tillhör i appen (PC/Mobil), varenda Cloudväxel erbjuder den funktionen och den är ett krav från nästan varje kund numer. Och att det tydligt framgår om man är inloggad eller ej.

    1 vote

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    0 comments  ·  Mitel One  ·  Admin →
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  7. Estamos probando el Jabra Stealth con último update de Jabra con el Mitel 6940 conectado con la pastilla porque si lo conectamos por BT al pagarlo y volverlo a encender ya no se vuelve a conectar. El caso es que con pastilla no hay problema y funciona bien pero nos hemos dado cuenta que cuando se coge una llamada nos aparece un POPUP de volumen del casco que dura unos 4 segundos y que básicamente no deja hacer nada en el teléfono. A ver se puede vivir con esto pero creo que será mejor transmitirlo a Mitel por si lo…

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  8. Der Kunde möchte sich in der Mitel One App inaktiv schalten können, damit er keine Anrufe erhält, bisher ging das problemlos über die Einstellungen. Mit dem Update auf die mitelone-mobile - version 6.4.0 ist dies nun leider nicht mehr möglich.

    0 votes

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    0 comments  ·  Mitel One  ·  Admin →
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