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‎End User Feedback

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  1. Die gefundenen Kontakte via Suchfunktion sollten erweitert werden.

    1. Zeigt es vorhandene Outlook / MS 365 Kontakte immer einzeln an (Kontakte mit mehreren Rufnummern werden nicht als solche dargestellt.

    2. Eine Angaben woher dieses Suchergebnis kommt (analog zur OIP Suche) erleichtert die Fehlersuche für uns Partner und erlaubt dem Kunden zu Wissen ob dies nun ein lokaler oder zB. MS 365 Kontakt ist

    2 votes

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  2. Die Möglichkeit, die Rufnummer aus der Anrufliste zu kopieren in zb. Zwischenablage

    2 votes

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  3. Mitel SRM Agent Software for Apple macOS

    2 votes

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  4. MXONE - command CLI/webpage PM to printout ip_extension with module DSS becouse I do not understand which extensions phone has got the key expansion module.

    2 votes

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  5. Please allow us to purchase software assurance as a line item. It sure seems like a lot of work to get a quote when the price and item are always the same.

    1. Expired system $$
    2. Non Expired system $.

    Quick easy and no more waiting.
    thanks
    Larry

    2 votes

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  6. Avoir les touches de lignes ainsi que le touches de fonction!!

    L'interface n'est pas pratique. (Avoir quelque chose qui ressemble un téléphone éventuellement)

    2 votes

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  7. Cloudlink Dutch activation Mail translation.
    It says stop building your account. instead of press here to activate the account.

    2 votes

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  8. Hello, It would be interesting to have a connection for the IN ATTEND application by SSO.

    Thanks

    2 votes

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  9. Topic: Phone

    Wenn eine Mobile anruft wird in der Anrufliste ein undefinierbare Zeile gelistet.
    Besser wäre aber die Mobile Nummer
    Siehe Anhang.

    2 votes

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  10. I would like to suggest two changes to the reports that are provide by Mitel One.

    1. Make the date / time fields compatible with Excel. The current output, "2021-11-03T12:43:45Z" does not work without manual manipulation.

    2. Add the CX agents extensions to the report

    Thank you

    2 votes

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  11. more and more high volume medical facilities are having their numbers labeled as spam by carriers. does Mitel have a solution to avoid, or resolve this in their database?

    1 vote

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  12. many different companies have a need for bulk edit of users in Micollab. example would be default multiple mailboxes at once at the end of the school year. turning on the tutorial, wiping out old messages, and resetting the passcode.

    1 vote

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  13. to-date and time default time

    The to date and time would be filled in automatically, with two hours later time after noting the from date and time.

    Is it possible to have a criterion where you set a start time and it defaults to two hours as the end time?

    1 vote

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  14. expending telephony capabilities of the APW to allow agents to
    1) toggle between 2 callers. Right now all they can do initiate consultation call, conference call between two parties.
    2) initiate conference calls with multiple parties and have the ability to remove a party from the conference

    1 vote

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  15. In Mitel Administration, it's possible to create management profiles for a group of users based on specific locations.
    Default location is blanc. This applies to
    - Users imported during sync with MiVB
    - Users created in Mitel Administration prior to the implementation of the feature.
    Enabling the feature for existing users is done user by user, which is very time consuming, especially for large customers.
    The management feature is of great use for in particular for large customers, but it's practically impossible to onboard existing customers because of this flaw.

    What we need is
    - The possibility to auto populate…

    1 vote

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  16. Wie kann man myPortal silent installieren, z. B. mit MDT oder SCCM?

    Welche Regkeys gibt es oder Möglichkeiten, den Client vorzukonfigurieren? Dateien im Installationsverzeichnis oder Regkeys in einer GPO?

    1 vote

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  17. Wenn ich die aktuellen Installer nutze und auch per Admin installiere, wird nicht mehr in Program Files installiert. Wie kann ich z. B. an einem Terminalserver oder an Clients mit mehreren Usern die Software für alle Benutzer installieren? Ich möchte die Installation und Konfiguration nicht jedem User überlassen.

    1 vote

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  18. 1 vote

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  19. Hello,

    My question concerns Unify OpenScape Business X5R V3.

    We recently encountered the following problem:
    We have a customer with calendars that work as follows:
    At night, calls are forwarded to voicemail.
    Early in the morning, at noon, and late in the afternoon, calls are forwarded to an on-call service.
    During the day, calls are redirected to the agency's phone.

    Our client has 45 agencies that operate in this way.

    Our problem:
    During holidays, the system remains broadly similar, but the voicemail, on-call, and opening hours are different.
    In addition, each day also has different schedules.

    As the holiday period…

    1 vote

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  20. As MSL all ready has DHCP, DNS, NTP functions it would be great to add TFTP and HTTP download functions for for Mitel devices (68xx, 69xx, SIP Dect, etc.)

    I that way customers could use MSL Virtual Appliance for provisioning all needed data and files for Mitel devices without using 3rd party aplications (tftpSE, HSF and others on remote PCs).

    It could be readable folder where you can upload files with elevated privilege user via SFTP of through MSL web interface.

    1 vote

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