171 results found
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MXONE - command CLI/webpage PM to printout ip_extension with module DSS
MXONE - command CLI/webpage PM to printout ip_extension with module DSS becouse I do not understand which extensions phone has got the key expansion module.
2 votes -
Direct purchase of software assurance
Please allow us to purchase software assurance as a line item. It sure seems like a lot of work to get a quote when the price and item are always the same.
1. Expired system $$
2. Non Expired system $.Quick easy and no more waiting.
thanks
Larry2 votes -
Touche sur MielONE
Avoir les touches de lignes ainsi que le touches de fonction!!
L'interface n'est pas pratique. (Avoir quelque chose qui ressemble un téléphone éventuellement)
2 votes -
Cloudlink Dutch activation Mail wrong translation
Cloudlink Dutch activation Mail translation.
It says stop building your account. instead of press here to activate the account.2 votes -
SSO for IN ATTEND APPLICATION
Hello, It would be interesting to have a connection for the IN ATTEND application by SSO.
Thanks
2 votes -
Topic: Phone Wenn eine Mobile anruft wird in der Anrufliste ein undefinierbare Zeile gelistet. Besser wäre aber die Mobile Nummer Siehe An
Topic: Phone
Wenn eine Mobile anruft wird in der Anrufliste ein undefinierbare Zeile gelistet.
Besser wäre aber die Mobile Nummer
Siehe Anhang.2 votes -
Insights Reporting in Mitel One CX
I would like to suggest two changes to the reports that are provide by Mitel One.
Make the date / time fields compatible with Excel. The current output, "2021-11-03T12:43:45Z" does not work without manual manipulation.
Add the CX agents extensions to the report
Thank you
2 votes -
new fault reporting portal
In the new unified portal https://mitel.service-now.com we are foced to select software versions using drop down lists
surely mitel can get these updated with recent releases so the version that you have an issue with is in the list . the new format is time wasting enough without added frustrations like this
1 vote -
to-date and time default time
to-date and time default time
The to date and time would be filled in automatically, with two hours later time after noting the from date and time.
Is it possible to have a criterion where you set a start time and it defaults to two hours as the end time?
1 vote -
OpenScape Contact Center Agent Portal Web - expending telephony capabilities
expending telephony capabilities of the APW to allow agents to
1) toggle between 2 callers. Right now all they can do initiate consultation call, conference call between two parties.
2) initiate conference calls with multiple parties and have the ability to remove a party from the conference1 vote -
Populate Locations for management profiels in Mitel Administration / Management Portal
In Mitel Administration, it's possible to create management profiles for a group of users based on specific locations.
Default location is blanc. This applies to
- Users imported during sync with MiVB
- Users created in Mitel Administration prior to the implementation of the feature.
Enabling the feature for existing users is done user by user, which is very time consuming, especially for large customers.
The management feature is of great use for in particular for large customers, but it's practically impossible to onboard existing customers because of this flaw.What we need is
- The possibility to auto populate…1 vote -
myPortal @work Windows: Deployment Silent und Konfiguration
Wie kann man myPortal silent installieren, z. B. mit MDT oder SCCM?
Welche Regkeys gibt es oder Möglichkeiten, den Client vorzukonfigurieren? Dateien im Installationsverzeichnis oder Regkeys in einer GPO?
1 vote -
myPortal @work Windows: Installation für alle Benutzer
Wenn ich die aktuellen Installer nutze und auch per Admin installiere, wird nicht mehr in Program Files installiert. Wie kann ich z. B. an einem Terminalserver oder an Clients mit mehreren Usern die Software für alle Benutzer installieren? Ich möchte die Installation und Konfiguration nicht jedem User überlassen.
1 vote -
myPortal @work macOS: Silicon-Kompatibilität anstatt Rosetta
Seit 2020 gibt es die M-Prozessoren von Apple. Warum benötigt myPortal @work noch heute eine Rosetta-Installation?
https://support.apple.com/de-de/102527?cid=mc-ols-rosetta-article_102527-macos_finder-52526201
1 vote -
Unify OpenScape Business X5R V3 calendar improvement
Hello,
My question concerns Unify OpenScape Business X5R V3.
We recently encountered the following problem:
We have a customer with calendars that work as follows:
At night, calls are forwarded to voicemail.
Early in the morning, at noon, and late in the afternoon, calls are forwarded to an on-call service.
During the day, calls are redirected to the agency's phone.Our client has 45 agencies that operate in this way.
Our problem:
During holidays, the system remains broadly similar, but the voicemail, on-call, and opening hours are different.
In addition, each day also has different schedules.As the holiday period…
1 vote -
MSL as a Config\Firmware server for MiVoice MX-ONE
As MSL all ready has DHCP, DNS, NTP functions it would be great to add TFTP and HTTP download functions for for Mitel devices (68xx, 69xx, SIP Dect, etc.)
I that way customers could use MSL Virtual Appliance for provisioning all needed data and files for Mitel devices without using 3rd party aplications (tftpSE, HSF and others on remote PCs).
It could be readable folder where you can upload files with elevated privilege user via SFTP of through MSL web interface.
1 vote -
easy admin pro
The ergonomics of the M5000 Easy Admin Pro interface should be improved, particularly for managing the shared directory.
Here are the issues encountered and which should be improved:
When Viewing records:
- Maximum 100 lines
- No column sorting
- No speed dial searchWhen creating/editing records:
- No input control during creation/editing > Creation of duplicate call numbers or speed dial numbers is possible !
- No automatic speed dial incrementor suggestion: it's impossible to know if a speed dial number is available unless you follow a parallel listing!1 vote -
Network Testing in MPA
We setup a network test to make a call to our IVR ports which works as expected. However, the option to raise an alarm on a failure is not available. We would like the ability to send an alarm on failed calls in MPA's network testing tool.
1 vote -
Mitel Performance Analytics
Can a wizard be developed to change the domain name on this product? We just had to make this change and spent a lot of time working with support to get a procedure that correctly made the change. It took weeks to get this accomplished.
1 vote -
Basic self-service system integrated into MxOne
Several competing exchanges already have a self-service system included in their telephone systems, with voice recording to be inserted to build the call routing tree for the configured extension. Something basic that should be included in MxOne, without needing to use more expensive Mitel resources or third-party resources to implement something that many customers request.
1 vote
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