164 results found
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Enable dark mode on Mitel the connect client and Sky
On the Mitel Connect Client (onsite and sky) allow the client GUI either be manually customized like the windows themes or provide a "Dark mode" option.
3 votes -
Funktionstasten
In der mobilen Mitel One App lassen sich entgegen der MOMA App keine Funktionstasten anlegen.
21 votes -
Topic: Phone Wenn eine Mobile anruft wird in der Anrufliste ein undefinierbare Zeile gelistet. Besser wäre aber die Mobile Nummer Siehe An
Topic: Phone
Wenn eine Mobile anruft wird in der Anrufliste ein undefinierbare Zeile gelistet.
Besser wäre aber die Mobile Nummer
Siehe Anhang.2 votes -
Nummer via Tastenbefehl Wählen
Es wäre toll, wenn man eine Rufnummer aus einem Dokument, oder ähnlichem mit markieren und Tastenbefehl wieder wählen könnte.
22 votes -
Option to create group more then 10+ members
As of now only 10 members group can be created in Mitel One, but need to have facility to add more members, as we have team of 13 members
9 votes -
Share point or Share drive access
Need to have space created for saving common files and folders related to day to day activities, which can be shared within the group created by self in Mitel one
7 votes -
Screen sharing access control
Need to have option to take or give control while sharing the screen, which is very important while providing training or guiding some one in team
10 votes -
Chat messages show up in top
Recently sent or received chat messages should be queue up in top,
either customized setting option should be provided to do so or it should be set up as default
for ex: an SMS received in mobile will always show up in top, need to have similar facility10 votes -
Direct Call facility
Need to have direct call facility, instead of raising a new meeting request every time when dialed up
8 votes -
SMS for MiVB Subscription
SMS needs to be added to MiVB Subscription model. I am running into customers that MiVB Subscription will be a good fit, but they require SMS. Connect, RingCentral, Nextiva, etc. have this built in.
7 votes -
Video Calling with Mitel 6940 phones
Develop the SIP or MiNET firmware for the Mitel 6940 to allow for video calling. The display of the 6940 is a decent resolution color display that would be a great platform for video calls. Many hotels and other business would love this feature for integration with 3rd party video phones located in vestibules.
19 votes -
Add Pop up in Revolution when removing licensing from an endpoint
I would like a pop up notification in Revolution when a license is about to be removed from an endpoint if the endpoint is in use.
3 votes -
Insights Reporting in Mitel One CX
I would like to suggest two changes to the reports that are provide by Mitel One.
Make the date / time fields compatible with Excel. The current output, "2021-11-03T12:43:45Z" does not work without manual manipulation.
Add the CX agents extensions to the report
Thank you
2 votes -
MiCC Business, Single Agent Report to Show Voice, Email and OM Interaction Statistics
A single report to show how an agent has performed over time with voice, email, chat and OM interactions.
9 votes -
Svarsgrupper
Det vore önskvärt om alla användare kan logga in/ur de svarsgrupper de tillhör i appen (PC/Mobil), varenda Cloudväxel erbjuder den funktionen och den är ett krav från nästan varje kund numer. Och att det tydligt framgår om man är inloggad eller ej.
1 vote -
MiVoice Office 400 Hybrid Cloud
Leider ist der Mitel Dialer erst in Elite User enthalten. Ich finde er sollte bereits in Entry User enthalten sein.
5 votes -
Redisign Mitel 2380ip, please
Durch die VPN Anbindung ist der 2380ip für Kunden immer noch sehr interessant und auch durch die Stabilität.
Viele Kunden finden aber das alte Design für nicht mehr Zeitgemäß. MOWO MOMA ist keine Alternative weil z.B. ACD Funktionen nicht funktionieren.23 votes -
Meeting capacity : lack of desktop sharing
we are not able to provide a remote sharing of our desktop to a remote party during a meeting with Mitel One or Meeting
4 votesSubmitted merged with Under Review
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softphone in ignite
Incorporate a softphone in ignite, customers dont like the micollab and ignite pairing
32 votesSubmitted merged with Under Review
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classification codes
Add classification codes to email queues and allow to force the classification code like voice queues
9 votesSubmitted merged with Under Review
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