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  1. Immerhin wurde es nach so langer Zeit geschafft vordefinierte Funktionstasten zu implementieren. Leider nur in der Web-Anwendung, nicht umfangreich genug und am schlimmsten, nicht wirklich zu Ende (richtig) programmiert.
    Bei manchen Tasten, wie z.B. Persönliche Anruflenkung oder Schaltgruppen fehlt die zweite Ebene fürs deaktivieren der Funktion.
    Was immer noch fehlt, ist bei allen eine Statusanzeige an der auf einem Blick erkannt wird ob eine Funktion aktiviert oder deaktiviert ist.

    16 votes

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    0 comments  ·  Mitel One  ·  Admin →
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  2. Customer says volume on ringers and speaker phone is too low for some areas. As of right now there's not a way to set the gain on 6900 series phones like you can on the 400 series. Would like this feature added.

    6 votes

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    0 comments  ·  Other  ·  Admin →
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  3. Bei eingehenden Anrufen über einen Sammelanschluss (SAS) soll in der Mitel One App der Name des Sammelanschlusses angezeigt werden, damit der Angerufene unterscheiden kann welche Durchwahlnummer der Anrufer gewählt hat. Alternativ könnte auch der Name des ARV angezeigt werden, falls das einfacher zu programmieren wäre. Vielen Dank.

    33 votes

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  4. In der Anrufliste auf dem Smartphone in der normalen Telefon-App erscheinen auch die Anrufe aus der Mitel One App. Dies sollte bei Bedarf ausgeschaltet werden können.

    7 votes

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  5. In der Mitel One App auf dem Smartphone (Android und IOS) soll es möglich sein den Klingelton anzupassen, damit ein anderer Klingelton wie in der normalen Telefon-App verwendet werden kann.

    21 votes

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  6. ARV Namen bei ankommenden Anruf im App oder Web anzeigen, es gibt Kunden die für mehrere Firmen Anrufe annehmen, wenn der ARV Name angezeigt wird wissen sie wie sie den Anruf beantworten müssen, Firma A oder Firma B

    19 votes

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  7. Audiodevice für Headset und Rufausgabe sollte deviniert werden können. Das Gerät für die Rufausgabe soll unabhängig vom Sprachdevice einstellbar sein. Nach Möglichkeit eine Auswahl für den Klingelton.

    29 votes

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    2 comments  ·  Mitel One  ·  Admin →
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  8. Ich wuerde es begruessen, dass wenn die PC APP fue Mitel ONE vorgestellt wird, dass da auch Linientaster zur Verfuegung stehen.
    Ausserdem die synchronisations mit den outlook Kalender...

    5 votes

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  9. Kunden haben schon das Bedürfnis Outlook-Kontakte im Mitel One integrieren zu können.

    15 votes

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  10. Kunden haben den Wunsch angebracht in Mitel One Telefonnotizen erstellen zu können. Pro Anruf ein separates Pop-Up, welches Notizen zum momentanen Gespräch ermöglichen.

    11 votes

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  11. Avoir les touches de lignes ainsi que le touches de fonction!!

    L'interface n'est pas pratique. (Avoir quelque chose qui ressemble un téléphone éventuellement)

    1 vote

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  12. Cloudlink Dutch activation Mail translation.
    It says stop building your account. instead of press here to activate the account.

    2 votes

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  13. Ich würde mir Wünschen das es eine Action URL Funktion geben würde. Damit könnte bei einem eingehenden Anruf die Rufnummer direkt an eine Kundendatenbank oder ein Web Telefonbuch (z.B. search.ch) übergeben werden.

    3 votes

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  14. Make it possible for Mitel 400 admins to change the 'on hold tone' into our customers own waiting music for callers who are being transfered between internal Mitel One users, instead of the Mitel One standard transfer tone which cannot be changed at the moment.

    23 votes

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  15. Hello, It would be interesting to have a connection for the IN ATTEND application by SSO.

    Thanks

    2 votes

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  16. Can we please get an update on this subject.

    Thanks. That is the correct guide but there is no addition of ELIN.

    Product model: 6800 series
    Firmware version: 5.0
    Serial number: all

    When a phone is configured to use LLDP to obtain an ELIN, the phone will use this value as the Caller Name when placing a call to an Emergency Services number. That is working fine.

    It would be helpful for us if the ELIN was available in an XML variable so it could be communicated to scripts when softkeys are pressed. Perhaps as an example, the $$ELIN$$ variable…

    3 votes

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  17. Provide additional option field to be able to set a non standard TCP port number

    4 votes

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  18. Sometimes when you open the MiVoice Connect client (Build 214.100.1265.0), it opens with the Exchange login active and it does not open with the window wide enough to close that Exchange login. Yes, you can press tab 3 times and then press Enter to close it, but that is not acceptable for users to have to deal with. It creates trouble calls to the helpdesk. So it wastes time for the user and for IT. Please fix! Thanks!

    4 votes

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  19. It is now not possibel the change the from address that is used for sending email in case of error, allarms.
    The format is now: root@hostname.fqdn. Can this be set up to for example to hostname@fqdn. The fqdn is than matching the fqdn of the customer and the customer has to to create subdomains for al the different servers.

    5 votes

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  20. Es müssen auch in der APP auf dem Mobil neue VoiceMail Nachrichten zu sehen sein! Und am besten auch direkt abhörbar sein.

    21 votes

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