60 results found
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MiVoice Business Console Accessibility
Unfortunately, v10 of the Mitel software has not improved accessibility and in many ways has made it worse. In particular:
No support for Windows High DPI mode (use of older Java runtimes?)
Very small fonts that cannot be adjusted – although ZoomText does a good job of scaling these, it works much better if the font is slightly larger to start with
Lack of contrast – the new “flat” look has removed some of the higher contrast elements, such as highlighted entries in the Phone Book search are now pale blue
All the icons are wireframe blue/grey (somewhat mitigated by…18 votes -
Complimentary Registration for Partners with MUG sign up
Complimentary Registration for Partners with MUG sign up
Not sure which category to list this, so Other it is!
After the most recent Mitel NEXT event where end users of the users group were invited again (Yay), i noticed that my partner didn't attend.
I started thinking, if feasable, wouldn't it be a great idea to offer the partner of an attending User Group member 1 comp registration to attend, in case this was the reason they weren't.
I would have liked my partner to be in attendance, if for no other reason than to discuss possibilities from the vendors…
2 votes -
Mitel Assistant in MS Teams
When I make a call with the Mitel Assistant from within MS Teams, the floating window of MiCollab appears only after the other party answered the phone. When I want to hang up before I have to switch to MiCollab. Please make the floating window of MiCollab appear immediatly when the call start.
9 votes -
Namensanzeige in der Wahlwiederholung wenn Kurzwahlnummer gewählt wird
Wird mit einem Telefonapparat eine Kurzwahlnummer z.B. 7105 direkt gewählt zeigt es zwar den Namen der gespeicherten Nummer im Display an, möchte man jedoch in der Wahlwiederholung diesen Namen wieder finden zeigt es nur die Kurzwahlnummer z.B. 7105 an und nicht mehr den Namen. Anscheinend wird auf Anfrage bei Mitel das Problem auch nicht gelöst. In letzter Zeit gibt es viele solche Probleme welche nicht mehr gelöst werden wollen von Mitel. Mitel möchte zwar nach wie vor dass man Mivo 400 System weiterhin verkauft, da ja anscheinend jedoch Mitel nicht gewollt ist Funktionen welche mal funktionert haben wieder zu lösen…
3 votes -
Customer would like have an easier solution to device tracking in MBG.
Customer would like have an easier solution to device tracking in MBG. They would also like to see more interactive charts that they could export from the MBG with respect to teleworker.
3 votes -
SYSLOG server
Our Customer has a requirement to send all logs from the MSL servers to a product called SIEM by McAfee. Its a remote syslog server product.
We've tried to add a remote syslog server using the MSL's GUI but not all of the logs are sent, barely any. If we manually edit the rsyslog file in linux and add . 10.20.20.1 then a lot more logs are sent. The customer says McAfee Technical support says for Linux machines they need . plus their SYSLOG IP. However, this is one of the files that Mitel Standard Linux overwrites so the *…
4 votes -
CloudLink - MiVB - Send Busy/Out of Service Event on SIP De-Registration
At present, you only receive presence updates for a MiVB ‘Generic SIP Device’ when:
1) a call is made (busy)
2) a call is received (busy)
3) when a call is dropped (available)
4) when the device is signed into the SIP extension (available).There is no presence update when the device is signed out. This is confirmed 'design intent' by Mitel. That means in the last presence update is 'Available', the device will remain available via API, even after signing out.
Please add SIP de-registration/out of service events to the CloudLink Notifications/Presence API so that SIP device presence can…
14 votes -
In MiCollab
In MiCollab server - Users and Services - on the User tab make it possible to sort the dropdown menus like Department and Location alphabetically. Saves a lot of scrolling when adding users.
7 votes -
Voicemail Reporting for MiVoice Connect that provides specifics as to messages in each user mailbox.
Requested detailed reporting on the voicemails and information like how long each voicemail has stayed unheard in the users’ voicemail.
All voicemails have a time and date stamp, so if the system can tell the message was unheard, how can they not provide the time stamp to that message?
4 votes -
add holiday schedule for each business schedule
Right now, we can have multiple business schedules, but only 1 holiday schedule.
Please add the possibility to configure a holiday schedule for each programmed business schedule.16 votes -
I would like to have the possibility to add click to dial field in cmgweb, for example a misc field.
I would like to have the possibility to add click to dial field in cmgweb, for example a misc field . Now only telno and cordless is usable.
The logic for display number as possible to dial is only implemented for the Telno number field and the cordless number field in the CMG Web application
In my screenshot you can see "intern mobil" is not clickable.1 vote -
Mitel DECT: Allow more than 64 chars for LDAP username
Mitel SIP-DECT seems to allow up to 64 chars for the LDAP username. Some of our customers have a demand to use up to 80 characters there (because we generate this
username in our system, depending on other strings like customer instance name).
Is it feasible to raise this limitation?Thanks and best regards
1 vote -
Mitel Dialer
Die Möglichkeit, die Rufnummer aus der Anrufliste zu kopieren in zb. Zwischenablage
2 votesPlanned merged with Implementation Considered
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Removing the visibility of Shared Secret
We have a governement department customer who during a rceent security audit, had it flagged that the Web Server Shared Secret keys are limmediately visible when you log in to the Server Manager in MSL.
They would like the ability for this to be hidden.
3 votes -
Scheduled MSL reboot
Since Mitel doesn't recommend rebooting an MSL server using Linux cron job or shutdown -r <time> , please provide a way to do a scheduled reboot of an MSL server (MiCollab, MBG etc)
11 votes -
Mitel SRM Agent Software for Apple macOS
Mitel SRM Agent Software for Apple macOS
2 votes -
Multiple Wakeups in guest rooms
I've had many customers ask for the ability to have more than one wakeup call on the MiVoice400 Hospitality system. Most are owners that had the SX200ICP and are used to that feature being available.
1 vote -
MiVoice Connect Workgroup - Play Prompt before call route to the agent or Queue. ( Initial Greetings)
MiVoice Connect Onsite Workgroup - Play Prompt before call route to the agent or Queue. ( Initial Greetings).
MiVoice Connect Onsite doesn't paly prompt to it send the call to it's member. It was working in older release but stopped working in the newer release. It does have option to upload greetings but unfortunately it doesn't work.
This will make customer life very easy to create workgroup call flow if it can play prompt before send the call to member or queue. Right now, it only play the prompt (greetings) only if call in the queue.
1 vote -
Prevent MiCollab users with Admin access from being able to connect to MiVoice Business via MiCollab credentials
We ended up with a scenario where we had to restrict the MiVB access for the customer's in house telephony engineers. This is fine, setup the security profile in MiVB and restrict the forms they have read/write access to.
However. These same engineers have admin access to the MiCollab's, which are connected to the MiVB's in order to be able to provision users, setup voicemails etc...
The problem lies in the ability for them to log into MiCollab and then go to Network Elements and click on 'Connect to MiVB System' - which then uses the un/pw which is stored…
18 votesSubmitted merged with Under Review
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Provide a forgot password option to end users so that users don't have to go through IT to recover access to the MiVoice Connect system.
Provide a forgot password option to end users so that users don't have to go through IT to recover access to the MiVoice Connect system.
3 votes
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