48 results found
-
Voicemail Reporting for MiVoice Connect that provides specifics as to messages in each user mailbox.
Requested detailed reporting on the voicemails and information like how long each voicemail has stayed unheard in the users’ voicemail.
All voicemails have a time and date stamp, so if the system can tell the message was unheard, how can they not provide the time stamp to that message?
2 votes -
Removing the visibility of Shared Secret
We have a governement department customer who during a rceent security audit, had it flagged that the Web Server Shared Secret keys are limmediately visible when you log in to the Server Manager in MSL.
They would like the ability for this to be hidden.
3 votes -
Mitel SRM Agent Software for Apple macOS
Mitel SRM Agent Software for Apple macOS
2 votes -
Multiple Wakeups in guest rooms
I've had many customers ask for the ability to have more than one wakeup call on the MiVoice400 Hospitality system. Most are owners that had the SX200ICP and are used to that feature being available.
1 vote -
Scheduled MSL reboot
Since Mitel doesn't recommend rebooting an MSL server using Linux cron job or shutdown -r <time> , please provide a way to do a scheduled reboot of an MSL server (MiCollab, MBG etc)
9 votes -
MiVoice Connect Workgroup - Play Prompt before call route to the agent or Queue. ( Initial Greetings)
MiVoice Connect Onsite Workgroup - Play Prompt before call route to the agent or Queue. ( Initial Greetings).
MiVoice Connect Onsite doesn't paly prompt to it send the call to it's member. It was working in older release but stopped working in the newer release. It does have option to upload greetings but unfortunately it doesn't work.
This will make customer life very easy to create workgroup call flow if it can play prompt before send the call to member or queue. Right now, it only play the prompt (greetings) only if call in the queue.
1 vote -
Prevent MiCollab users with Admin access from being able to connect to MiVoice Business via MiCollab credentials
We ended up with a scenario where we had to restrict the MiVB access for the customer's in house telephony engineers. This is fine, setup the security profile in MiVB and restrict the forms they have read/write access to.
However. These same engineers have admin access to the MiCollab's, which are connected to the MiVB's in order to be able to provision users, setup voicemails etc...
The problem lies in the ability for them to log into MiCollab and then go to Network Elements and click on 'Connect to MiVB System' - which then uses the un/pw which is stored…
17 votesSubmitted merged with Under Review
-
Provide a forgot password option to end users so that users don't have to go through IT to recover access to the MiVoice Connect system.
Provide a forgot password option to end users so that users don't have to go through IT to recover access to the MiVoice Connect system.
2 votes -
MiCollab Team Chat
MiCollabMiTeam Chat does not provide Audible or Visual notification when using the Desktop or Mobile Client application. My team relies on this regularly and misses time sensitive alerts.
Ticket#2022092686001161. Tech support did clarify that the Web Version will provide (only) visual.
I forget to check to see if a new MiTeam chat by opening and looking a the Bold type for an unread new chat throughout the day.
This feature should have been included in design.
Settings->General->Notifications doesn't show type of MiTeam Chat will be excluded.4 votes -
MXONE - command CLI/webpage PM to printout ip_extension with module DSS
MXONE - command CLI/webpage PM to printout ip_extension with module DSS becouse I do not understand which extensions phone has got the key expansion module.
2 votes -
License
Issue:
Extensions are not licensed on YSE (MiCC) when the customers create a new extensions and they have to manually check each extension on YSE.
FIX
->Can we add a licenses option to be automatically checked when creating a new extension.
->On MiCollab while creating a new extension can the Quick Add template have a Checkbox field to select the license option.8 votes -
Central Phone Book
An Application that creates from all Databases 1 central phone book which can be used for:
- MiCollab Client
- MiCC Web Ignite Client
- MiVB Console
- MiNet Phones
- Wireless handsets
- Manual entry of individual contacts
- ??
8 votes -
automatische Amtsholung oder zumindest bei ankommenden CLIP die 0 entfernen
automatische Amtsholung oder zumindest bei ankommenden CLIP die 0 entfernen. Problem: eine automatische Amtsholung kann man zurzeit nur mit Hotline=0 simulieren. Wenn jedoch der Benutzer mit der Hotline von extern angerufen wird, funktioniert der Rückruf nicht, da eine 0 zuviel in der Anruferliste steht.
1 vote -
Video Calling with Mitel 6940 phones
Develop the SIP or MiNET firmware for the Mitel 6940 to allow for video calling. The display of the 6940 is a decent resolution color display that would be a great platform for video calls. Many hotels and other business would love this feature for integration with 3rd party video phones located in vestibules.
17 votes -
Direct purchase of software assurance
Please allow us to purchase software assurance as a line item. It sure seems like a lot of work to get a quote when the price and item are always the same.
1. Expired system $$
2. Non Expired system $.Quick easy and no more waiting.
thanks
Larry1 vote -
6900 Phone Volume Increase by config file like 400 series
Customer says volume on ringers and speaker phone is too low for some areas. As of right now there's not a way to set the gain on 6900 series phones like you can on the 400 series. Would like this feature added.
4 votes -
ELIN and XML
Can we please get an update on this subject.
Thanks. That is the correct guide but there is no addition of ELIN.
Product model: 6800 series
Firmware version: 5.0
Serial number: allWhen a phone is configured to use LLDP to obtain an ELIN, the phone will use this value as the Caller Name when placing a call to an Emergency Services number. That is working fine.
It would be helpful for us if the ELIN was available in an XML variable so it could be communicated to scripts when softkeys are pressed. Perhaps as an example, the $$ELIN$$ variable…
3 votes -
allow continued voting even when idea has been flagged as no plan
seems like as soon as someone at mitel decides an idea isnt going to happen quickly the entry is then blocked from further votes.
This portal is still new and i suspect that there arent that many end users that have been advised that it exists.
fair enough that there is no current plan , but what if it had 1000 votes . would that change things ?
shutting it down prevents more people adding votes .
if this portal is not for the long term development then whats the point?
13 votesSubmitted merged with Under Review
-
MiVoice Connect client does not open wide enough
Sometimes when you open the MiVoice Connect client (Build 214.100.1265.0), it opens with the Exchange login active and it does not open with the window wide enough to close that Exchange login. Yes, you can press tab 3 times and then press Enter to close it, but that is not acceptable for users to have to deal with. It creates trouble calls to the helpdesk. So it wastes time for the user and for IT. Please fix! Thanks!
4 votes -
Change the From address from a MSL server like MBG / OIG / Mivb
It is now not possibel the change the from address that is used for sending email in case of error, allarms.
The format is now: root@hostname.fqdn. Can this be set up to for example to hostname@fqdn. The fqdn is than matching the fqdn of the customer and the customer has to to create subdomains for al the different servers.5 votes
- Don't see your idea?