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Settings and activity

10 results found

  1. Allow other Media option to be prioritised over Voice

    3 votes

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    0 comments  ·  ‎End User Feedback » MiCC Business  ·  Admin →
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    Tracey Ryan supported this idea  · 

  2. softphone in ignite

    36 votes

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    1 comment  ·  ‎End User Feedback » MiCC Business  ·  Admin →
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  3. MiCCB agent perfromance chart report

    3 votes

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    0 comments  ·  ‎End User Feedback » MiCC Business  ·  Admin →
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  4. Outlook-Calendar integration also with Outlook-status "working elsewhere"

    6 votes

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    0 comments  ·  ‎End User Feedback » MiCC Business  ·  Admin →
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  5. Supervising MiCollab user states using IgniteWeb

    22 votes

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    0 comments  ·  ‎End User Feedback » MiCC Business  ·  Admin →
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  6. Yoursite

    8 votes

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    0 comments  ·  ‎End User Feedback » MiCC Business  ·  Admin →
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  7. change their password themselves

    6 votes

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    0 comments  ·  ‎End User Feedback » MiCC Business  ·  Admin →
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    Tracey Ryan supported this idea  · 

  8. Require the Use of Make Busy Reason Codes

    14 votes

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    8 comments  ·  ‎End User Feedback » MiCC Business  ·  Admin →
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    Tracey Ryan supported this idea  · 

  9. Teleworker Network Analyzer - Load Test Quality Document

    12 votes

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    4 comments  ·  ‎End User Feedback » Other  ·  Admin →
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    Tracey Ryan supported this idea  · 

  10. Add personal contacts in micollab client

    8 votes

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    1 comment  ·  ‎End User Feedback » Other  ·  Admin →
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    Tracey Ryan commented  · 

    Not sure if this is a request to be able to add Personal Contacts directly on the softphone application as I believe we can sync this thru Outlook already. However, the ability to easily access those shortcuts/speeds on the home page and when you are handling calls to be transferred would be something of interest for our organization.