Settings and activity

10 results found

1. Allow other Media option to be prioritised over Voice

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   0 comments  ·  ‎End User Feedback » MiCC Business  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Tracey Ryan supported this idea  ·  Sep 25, 2025

2. softphone in ignite

   38 votes

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   1 comment  ·  ‎End User Feedback » MiCC Business  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminSayan Mandal (Admin, Mitel) responded

   Submitted merged with Under Review

   Tracey Ryan supported this idea  ·  Sep 25, 2025

3. MiCCB agent perfromance chart report

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   0 comments  ·  ‎End User Feedback » MiCC Business  ·  Delete…  ·  Admin →
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   Tracey Ryan supported this idea  ·  Sep 25, 2025

4. Outlook-Calendar integration also with Outlook-status "working elsewhere"

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   6 votes

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   0 comments  ·  ‎End User Feedback » MiCC Business  ·  Delete…  ·  Admin →
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   Tracey Ryan supported this idea  ·  Sep 25, 2025

5. Supervising MiCollab user states using IgniteWeb

   24 votes

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   0 comments  ·  ‎End User Feedback » MiCC Business  ·  Delete…  ·  Admin →
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   Tracey Ryan supported this idea  ·  Sep 25, 2025

6. Yoursite

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   9 votes

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   0 comments  ·  ‎End User Feedback » MiCC Business  ·  Delete…  ·  Admin →
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   Tracey Ryan supported this idea  ·  Sep 25, 2025

7. change their password themselves

   6 votes

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   0 comments  ·  ‎End User Feedback » MiCC Business  ·  Delete…  ·  Admin →
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   Tracey Ryan supported this idea  ·  Sep 25, 2025

8. Require the Use of Make Busy Reason Codes

   14 votes

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   8 comments  ·  ‎End User Feedback » MiCC Business  ·  Delete…  ·  Admin →
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   Tracey Ryan supported this idea  ·  Sep 25, 2025

9. Teleworker Network Analyzer - Load Test Quality Document

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   4 comments  ·  ‎End User Feedback » Other  ·  Delete…  ·  Admin →
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   Tracey Ryan supported this idea  ·  Sep 25, 2025

10. Add personal contacts in micollab client

    10 votes

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    2 comments  ·  ‎End User Feedback » Other  ·  Delete…  ·  Admin →
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    Tracey Ryan supported this idea  ·  Sep 25, 2025
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    Tracey Ryan commented  ·  Sep 25, 2025  ·  Edit…  ·  Delete…

    Not sure if this is a request to be able to add Personal Contacts directly on the softphone application as I believe we can sync this thru Outlook already. However, the ability to easily access those shortcuts/speeds on the home page and when you are handling calls to be transferred would be something of interest for our organization.

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