Settings and activity

63 results found

1. HPiQ callback improvements

   3 votes

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   0 comments  ·  ‎End User Feedback » Other  ·  Delete…  ·  Admin →
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   chris hamblin supported this idea  ·  Dec 1, 2025

2. Missed Call Logging and Multi-Line Behavior

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   chris hamblin supported this idea  ·  Dec 1, 2025

3. Make KM accessible again

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   chris hamblin supported this idea  ·  Dec 1, 2025

4. Chat Agent group default presence adding 'Last Known' option

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   0 comments  ·  ‎End User Feedback » MiCC Business  ·  Delete…  ·  Admin →
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   chris hamblin supported this idea  ·  Dec 1, 2025

5. MiVB Console, have the ability to move BLF icons so that the Receptionist can Organise them in a way other than Alphabetical

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   chris hamblin supported this idea  ·  Nov 20, 2025

6. MiVoice Business Console Emergency Call Log Limitation

   10 votes

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   chris hamblin supported this idea  ·  Nov 20, 2025

7. Ignite dashboard colours

   4 votes

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   0 comments  ·  ‎End User Feedback » MiCC Business  ·  Delete…  ·  Admin →
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   chris hamblin supported this idea  ·  Nov 20, 2025

8. Put the customer on hold when the agents hits transfer button at Ignite

   13 votes

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   0 comments  ·  ‎End User Feedback » MiCC Business  ·  Delete…  ·  Admin →
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   chris hamblin supported this idea  ·  Nov 20, 2025

9. Ring Group Que Monitor in MiCollab

   6 votes

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   chris hamblin supported this idea  ·  Nov 20, 2025

10. Monitoring Extension Calls on MiVoice Business

    11 votes

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    1 comment  ·  ‎End User Feedback » Other  ·  Delete…  ·  Admin →
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    chris hamblin supported this idea  ·  Nov 20, 2025

11. Flexible CPN with Ignite Softphone

    6 votes

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    0 comments  ·  ‎End User Feedback » MiCC Business  ·  Delete…  ·  Admin →
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    chris hamblin supported this idea  ·  Nov 20, 2025

12. Headset call control (EHS) for WebRTC (Ignite & MiCollab)

    4 votes

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    0 comments  ·  ‎End User Feedback » Other  ·  Delete…  ·  Admin →
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    chris hamblin supported this idea  ·  Nov 20, 2025

13. MiVoice Connect Knowledge Base

    19 votes

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    1 comment  ·  ‎End User Feedback » Other  ·  Delete…  ·  Admin →
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    chris hamblin supported this idea  ·  Nov 20, 2025

14. MiCollab <> Teams Integration - MSL Token Expiry notification

    5 votes

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    1 comment  ·  ‎End User Feedback » Other  ·  Delete…  ·  Admin →
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    chris hamblin supported this idea  ·  Nov 20, 2025

15. From Cloudlink, display the deployment/download date of the Micollab client

    12 votes

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    2 comments  ·  ‎End User Feedback » Other  ·  Delete…  ·  Admin →
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    chris hamblin supported this idea  ·  Nov 20, 2025

16. MiCollab <> Teams Integration - Cloudlink Token Expiry notification

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    2 comments  ·  ‎End User Feedback » Other  ·  Delete…  ·  Admin →
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    chris hamblin supported this idea  ·  Nov 20, 2025

17. Ignite - Queue State Widget

    12 votes

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    0 comments  ·  ‎End User Feedback » MiCC Business  ·  Delete…  ·  Admin →
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    chris hamblin supported this idea  ·  Nov 20, 2025

18. Require the Use of Make Busy Reason Codes

    16 votes

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    8 comments  ·  ‎End User Feedback » MiCC Business  ·  Delete…  ·  Admin →
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    chris hamblin supported this idea  ·  Nov 20, 2025

19. Add personal contacts in micollab client

    10 votes

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    2 comments  ·  ‎End User Feedback » Other  ·  Delete…  ·  Admin →
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    chris hamblin supported this idea  ·  Sep 17, 2025

20. Teleworker Network Analyzer - Load Test Quality Document

    15 votes

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    4 comments  ·  ‎End User Feedback » Other  ·  Delete…  ·  Admin →
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    chris hamblin supported this idea  ·  Sep 17, 2025