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new fault reporting portal

In the new unified portal https://mitel.service-now.com we are foced to select software versions using drop down lists

surely mitel can get these updated with recent releases so the version that you have an issue with is in the list . the new format is time wasting enough without added frustrations like this

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chris hamblin shared this idea  ·   ·  Report…  ·  Admin →
CLOSED  ·  AdminIvan Guzman (Admin, Mitel) responded  · 

This idea was moved to Closed Status as it does not relate to UserVoice but rather to PartnerVoice. The idea creator was notifed accordingly.

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  • chris hamblin commented  ·   ·  Report

    yet again another example of poor service / assistance - why cant you migrate this to partner voice . It just re-inforces that entering stuff in user voice is as much of a waste of time as DCR used to be .