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‎End User Feedback

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How can we improve Mitel Products?

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3 results found

  1. new fault reporting portal

    In the new unified portal https://mitel.service-now.com we are foced to select software versions using drop down lists

    surely mitel can get these updated with recent releases so the version that you have an issue with is in the list . the new format is time wasting enough without added frustrations like this

    1 vote

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    1 comment  ·  Other  ·  Admin →
    CLOSED  ·  AdminIvan Guzman (Admin, Mitel) responded

    This idea was moved to Closed Status as it does not relate to UserVoice but rather to PartnerVoice. The idea creator was notifed accordingly.

  2. Mitel Dialer / Kontakte pflegen

    Übernahme von Einträgen in der Anrufliste in das Telefonbuch mit Name.

    1 vote

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    0 comments  ·  Other  ·  Admin →
    CLOSED  ·  AdminSayan Mandal (Admin, Mitel) responded

    Thanks for your suggestion. We have no plan to realize it as either we cannot consider it as a priority, or there is a workaround, or a similar feature already exists

  3. allow continued voting even when idea has been flagged as no plan

    seems like as soon as someone at mitel decides an idea isnt going to happen quickly the entry is then blocked from further votes.

    This portal is still new and i suspect that there arent that many end users that have been advised that it exists.

    fair enough that there is no current plan , but what if it had 1000 votes . would that change things ?

    shutting it down prevents more people adding votes .

    if this portal is not for the long term development then whats the point?

    18 votes

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    2 comments  ·  Other  ·  Admin →
    CLOSED  ·  AdminIvan Guzman (Admin, Mitel) responded

    Thank you for submitting your idea to Mitel’s UserVoice and the End User Feedback forum. We have given your idea consideration, and currently, Mitel does not intend to consider this idea for future development. Your time is important to us, and we appreciate the effort made to inform Mitel of your idea and contribute to UserVoice.


    The Mitel Product Management Team

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