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64 results found

  1. Topic: Phone Wenn eine Mobile anruft wird in der Anrufliste ein undefinierbare Zeile gelistet. Besser wäre aber die Mobile Nummer Siehe An

    Topic: Phone

    Wenn eine Mobile anruft wird in der Anrufliste ein undefinierbare Zeile gelistet.
    Besser wäre aber die Mobile Nummer
    Siehe Anhang.

    2 votes

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    0 comments  ·  Mitel One  ·  Admin →
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  2. Insights Reporting in Mitel One CX

    I would like to suggest two changes to the reports that are provide by Mitel One.

    1. Make the date / time fields compatible with Excel. The current output, "2021-11-03T12:43:45Z" does not work without manual manipulation.

    2. Add the CX agents extensions to the report

    Thank you

    2 votes

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    0 comments  ·  Mitel One  ·  Admin →
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  3. Svarsgrupper

    Det vore önskvärt om alla användare kan logga in/ur de svarsgrupper de tillhör i appen (PC/Mobil), varenda Cloudväxel erbjuder den funktionen och den är ett krav från nästan varje kund numer. Och att det tydligt framgår om man är inloggad eller ej.

    1 vote

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    0 comments  ·  Mitel One  ·  Admin →
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  4. Der End-User wünscht wieder die Funktion "App inaktiv schalten" zurück

    Der Kunde möchte sich in der Mitel One App inaktiv schalten können, damit er keine Anrufe erhält, bisher ging das problemlos über die Einstellungen. Mit dem Update auf die mitelone-mobile - version 6.4.0 ist dies nun leider nicht mehr möglich.

    0 votes

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