Missed Call Display Issues: Participants described a scenario where missed calls appear on multiple users' software, even when the call was not intended for their extension, leading to confusion about call ownership, especially for secretaries managing multiple attorneys.

Calls in to another users line via Key System, shows only in App. If answered by another user it shows as a missed call on every other persons app.

Call in to another user via Multicall, shows only in App. If answered by another user, it shows as a missed call on every other persons app.

The above shows that the desk phone only records calls for the main extension, but the desktop app will show all calls on that phone. This is fine, but…….
ALL of these calls have no way of seeing what line they were associated with.

Please add the ability to determine who the missed call is for within the application.