This idea was previously submitted by our vendor, however, I cannot say if it was implemented or denied. I just looked through all the ideas here on the portal but could not locate any similar ones.

We were told it was logged under DFR018968.

We have an issue where our staff will lower the ringer volume on the handsets, as such the next staff coming in, are not able to hear the phone ring, as such allowing them to miss calls. We were hoping for a setting that will allow the volume to return to its original ringer volume after a call or after a few minutes predefined by the Administrator.

I would have asked during Mitel Events, training courses, on spiceworks, on the last Mitel forum but this does not seem to be a feature.

Thanks.