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ELIN and XML

Can we please get an update on this subject.

Thanks. That is the correct guide but there is no addition of ELIN.

Product model: 6800 series
Firmware version: 5.0
Serial number: all

When a phone is configured to use LLDP to obtain an ELIN, the phone will use this value as the Caller Name when placing a call to an Emergency Services number. That is working fine.

It would be helpful for us if the ELIN was available in an XML variable so it could be communicated to scripts when softkeys are pressed. Perhaps as an example, the $$ELIN$$ variable could be replaced with the ELIN if one has been provided to the phone and blank otherwise.

Earlier you had mentioned this request was visible in MiAccess / User's Voice. Please check that it's still there and ask for a status update if there isn't one.

Thanks,

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Paul Baruch shared this idea  ·   ·  Report…  ·  Admin →
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  • AV Graham commented  ·   ·  Report

    Would love to hear a timeline about how soon this feature could be implemented. Thanks!

  • AV Graham commented  ·   ·  Report

    Hello! Could we get a response about this please?

  • AV Graham commented  ·   ·  Report

    Hello! Just wanted to get a sense of how soon this feature could be implemented. Currently it is quite difficult to comply with 9-1-1 requirements without it, for our clients that have large facilities (hotels etc). If ELIN was available in an XML variable it would improve the accuracy and reliability of emergency calls quite significantly.