Settings and activity

19 results found

1. The MiVoice Business Console needs to be able to be placed on hold.

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   6 comments  ·  ‎End User Feedback » Other  ·  Delete…  ·  Admin →
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   Alex Belec supported this idea  ·  Aug 11, 2025

2. Change default view on contacts page when transferring emails to avoid GDPR and compliance issues

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   0 comments  ·  ‎End User Feedback » MiCC Business  ·  Delete…  ·  Admin →
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   Alex Belec supported this idea  ·  Aug 4, 2025

3. Outlook-Calendar integration also with Outlook-status "working elsewhere"

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   0 comments  ·  ‎End User Feedback » MiCC Business  ·  Delete…  ·  Admin →
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   Alex Belec supported this idea  ·  Aug 4, 2025

4. Mute for Ignite

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   0 comments  ·  ‎End User Feedback » MiCC Business  ·  Delete…  ·  Admin →
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   Alex Belec supported this idea  ·  Aug 4, 2025

5. Improvements to web chat/email reporting

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   0 comments  ·  ‎End User Feedback » MiCC Business  ·  Delete…  ·  Admin →
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   Alex Belec supported this idea  ·  Aug 4, 2025

6. New report for MiContact Center Business

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   0 comments  ·  ‎End User Feedback » MiCC Business  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminSayan Mandal (Admin, Mitel) responded

   Submitted merged with Under Review

   Alex Belec supported this idea  ·  Aug 4, 2025

7. classification codes

   10 votes

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   0 comments  ·  ‎End User Feedback » MiCC Business  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminSayan Mandal (Admin, Mitel) responded

   Submitted merged with Under Review

   Alex Belec supported this idea  ·  Aug 4, 2025

8. MiCC Business, Single Agent Report to Show Voice, Email and OM Interaction Statistics

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   0 comments  ·  ‎End User Feedback » MiCC Business  ·  Delete…  ·  Admin →
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   Alex Belec supported this idea  ·  Aug 4, 2025

9. softphone in ignite

   32 votes

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   1 comment  ·  ‎End User Feedback » MiCC Business  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminSayan Mandal (Admin, Mitel) responded

   Submitted merged with Under Review

   Alex Belec supported this idea  ·  Aug 4, 2025

10. Deleting Nupoint mailboxes with messages causes MWI issues

    7 votes

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    0 comments  ·  ‎End User Feedback » MiCC Business  ·  Delete…  ·  Admin →
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    Alex Belec supported this idea  ·  Aug 4, 2025

11. Put the customer on hold when the agents hits transfer button at Ignite

    8 votes

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    0 comments  ·  ‎End User Feedback » MiCC Business  ·  Delete…  ·  Admin →
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    Alex Belec supported this idea  ·  Aug 4, 2025

12. Better Workload Admin in YSE

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    0 comments  ·  ‎End User Feedback » MiCC Business  ·  Edit…  ·  Delete…  ·  Admin →
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    Alex Belec shared this idea  ·  Aug 4, 2025

13. Require the Use of Make Busy Reason Codes

    11 votes

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    6 comments  ·  ‎End User Feedback » MiCC Business  ·  Delete…  ·  Admin →
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    Alex Belec supported this idea  ·  Aug 4, 2025

14. Customer accessible Software Download portal

    11 votes

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    0 comments  ·  ‎End User Feedback » Other  ·  Delete…  ·  Admin →
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    Alex Belec supported this idea  ·  Nov 15, 2024

15. Yoursite

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    6 votes

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    0 comments  ·  ‎End User Feedback » MiCC Business  ·  Delete…  ·  Admin →
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    Alex Belec supported this idea  ·  Nov 15, 2024

16. MVB presence synchronisation in Micollab

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    17 votes

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    1 comment  ·  ‎End User Feedback » Other  ·  Delete…  ·  Admin →
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    Alex Belec supported this idea  ·  Nov 15, 2024

17. 6900 Phone Volume Increase by config file like 400 series

    6 votes

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    0 comments  ·  ‎End User Feedback » Other  ·  Delete…  ·  Admin →
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    Alex Belec supported this idea  ·  May 16, 2024

18. In MiCollab

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    10 votes

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    0 comments  ·  ‎End User Feedback » Other  ·  Delete…  ·  Admin →
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    Alex Belec supported this idea  ·  May 16, 2024

19. Ring Group shared Voicemail in MiCollab

    37 votes

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    8 comments  ·  ‎End User Feedback » Other  ·  Delete…  ·  Admin →
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    Alex Belec supported this idea  ·  May 16, 2024