Settings and activity

25 results found

1. Timestamps for Ignite Web chats

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   0 comments  ·  ‎End User Feedback » MiCC Business  ·  Edit…  ·  Delete…  ·  Admin →
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   Alex Belec shared this idea  ·  Nov 5, 2025

2. Better Workload Admin in YSE

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   0 comments  ·  ‎End User Feedback » MiCC Business  ·  Delete…  ·  Admin →
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   Alex Belec supported this idea  ·  Sep 24, 2025
   Alex Belec shared this idea  ·  Aug 4, 2025

3. MPA MiVB logs

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   0 comments  ·  ‎End User Feedback » Other  ·  Delete…  ·  Admin →
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   Alex Belec supported this idea  ·  Aug 27, 2025

4. cloudlink MiVB management

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   1 comment  ·  ‎End User Feedback » Other  ·  Delete…  ·  Admin →
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   Alex Belec supported this idea  ·  Aug 26, 2025

5. Voicemail Reporting for MiVoice Connect that provides specifics as to messages in each user mailbox.

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   0 comments  ·  ‎End User Feedback » Other  ·  Delete…  ·  Admin →
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   Alex Belec supported this idea  ·  Aug 13, 2025

6. Customer would like have an easier solution to device tracking in MBG.

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   1 comment  ·  ‎End User Feedback » Other  ·  Delete…  ·  Admin →
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   Alex Belec supported this idea  ·  Aug 13, 2025

7. Switch to disable phone in app

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   0 comments  ·  ‎End User Feedback » Mitel One  ·  Delete…  ·  Admin →
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   Alex Belec supported this idea  ·  Aug 13, 2025

8. The MiVoice Business Console needs to be able to be placed on hold.

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   6 comments  ·  ‎End User Feedback » Other  ·  Delete…  ·  Admin →
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   Alex Belec supported this idea  ·  Aug 11, 2025

9. Change default view on contacts page when transferring emails to avoid GDPR and compliance issues

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   0 comments  ·  ‎End User Feedback » MiCC Business  ·  Delete…  ·  Admin →
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   Alex Belec supported this idea  ·  Aug 4, 2025

10. Outlook-Calendar integration also with Outlook-status "working elsewhere"

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    6 votes

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    0 comments  ·  ‎End User Feedback » MiCC Business  ·  Delete…  ·  Admin →
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    Alex Belec supported this idea  ·  Aug 4, 2025

11. Mute for Ignite

    11 votes

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    0 comments  ·  ‎End User Feedback » MiCC Business  ·  Delete…  ·  Admin →
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    Alex Belec supported this idea  ·  Aug 4, 2025

12. Improvements to web chat/email reporting

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    0 comments  ·  ‎End User Feedback » MiCC Business  ·  Delete…  ·  Admin →
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    Alex Belec supported this idea  ·  Aug 4, 2025

13. New report for MiContact Center Business

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    0 comments  ·  ‎End User Feedback » MiCC Business  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminSayan Mandal (Admin, Mitel) responded

    Submitted merged with Under Review

    Alex Belec supported this idea  ·  Aug 4, 2025

14. classification codes

    10 votes

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    0 comments  ·  ‎End User Feedback » MiCC Business  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminSayan Mandal (Admin, Mitel) responded

    Submitted merged with Under Review

    Alex Belec supported this idea  ·  Aug 4, 2025

15. MiCC Business, Single Agent Report to Show Voice, Email and OM Interaction Statistics

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    0 comments  ·  ‎End User Feedback » MiCC Business  ·  Delete…  ·  Admin →
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    Alex Belec supported this idea  ·  Aug 4, 2025

16. softphone in ignite

    38 votes

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    1 comment  ·  ‎End User Feedback » MiCC Business  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminSayan Mandal (Admin, Mitel) responded

    Submitted merged with Under Review

    Alex Belec supported this idea  ·  Aug 4, 2025

17. Deleting Nupoint mailboxes with messages causes MWI issues

    8 votes

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    0 comments  ·  ‎End User Feedback » MiCC Business  ·  Delete…  ·  Admin →
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    Alex Belec supported this idea  ·  Aug 4, 2025

18. Put the customer on hold when the agents hits transfer button at Ignite

    12 votes

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    0 comments  ·  ‎End User Feedback » MiCC Business  ·  Delete…  ·  Admin →
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    Alex Belec supported this idea  ·  Aug 4, 2025

19. Require the Use of Make Busy Reason Codes

    14 votes

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    8 comments  ·  ‎End User Feedback » MiCC Business  ·  Delete…  ·  Admin →
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    Alex Belec supported this idea  ·  Aug 4, 2025

20. Customer accessible Software Download portal

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    0 comments  ·  ‎End User Feedback » Other  ·  Delete…  ·  Admin →
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    Alex Belec supported this idea  ·  Nov 15, 2024