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  1. Populate callid fields for mivoice internal smdr records, add year to the date fields, arrange the smdr fields in a parsing friendly order

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    IDEA SUBMITTED  ·  System responded

    Thank you for submitting to Mitel’s UserVoice. We appreciate that you have taken the time to document your new product idea or product enhancement for us. The UserVoice community and the Mitel Product team will begin evaluation of your idea and follow up with progress along the way.

    To learn more about the UserVoice policy, forums and product categories that are configured within as well as the general process behind, visit UserVoice Policy Document.

    The Mitel Product Management Team

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    Allan Bang Tanggaard commented  · 

    I would also like to see this added, as larger clients want to be able to report accurately on internal calls, just as they can on external calls.

    This is also very important when discussing call center data and reporting.

    Allan Bang Tanggaard supported this idea  ·